I had my first appointment today with Jean. I walked in with multiple boxed colors in my hair and it was very gray as well. I showed her a picture of what I wanted done (dark brown hair with caramel highlights) and Jean went right to work on what seemingly was the impossible for most hair colorists. The finished look exceeded my expectations and my hair looks so much healthier too. Jean is extremely thorough and you can tell she takes so much pride in her work. I will definitely be coming back as this my new "go- to" salon. Thank you Jean. You are awesome!!